A: Our company employs a wet diamond honing process, which allows our solutions to trap any stone particulates that might otherwise become airborne. This process allows us to make your stone look like new again, without the surrounding area being affected.
A: Depending on the type of sealant used, light traffic is permitted from 1-24 hours after our service, with most sealants falling into the 1 hour category. The stone must also be kept dry for 24-48 hours to allow for a full cure, with most services requiring just 24 hours of remaining dry.
A: We accept checks, cash and all major credit cards, with the exception of American Express.
A: Yes! We carry complete insurance coverage for General Liability, Automobile, Worker’s Compensation plus a Commercial Umbrella policy to protect our clients in the event of any unforeseen circumstances.
A: All of our technicians are trained by and work directly for The Marble Restoration Company, and they complete a vigorous in-house training prior to visiting job sites. After training, they continue working on jobsites with Senior Technicians until they are completely ready to lead a job. Additionally, each of our Senior Technicians have 10-20 years of experience.
A: We are able to supply references upon request. Our clients’ privacy is of utmost importance to us, so we would make special requests of past clients to speak with you. You can also check out The Marble Restoration Company reviews on Google, The Marble Restoration Yelp profile or The Marble Restoration reviews on Angie’s List.
A: The Marble Restoration Company always stands behind our work and guarantees we will perform the service to the highest of standards! If there is something that you are not quite satisfied with, just let us know, and we will fix it during our service or return to fix it within a reasonable time frame. Once we have completed our service, the care and use of the stone is out of our control, but with the use of our Care Tips, clients can extend the life of the restoration.
A: Upon completion of our service, our goal is to not only make your stone look like new again, but to leave the entire area better than when we arrived. Our masking stage will allow us to protect the surrounding areas during our service, and upon completion the protection will be removed and your stone will look beautiful!